Terms and Conditions

3999bey's Terms and Conditions — Complete Guide

Please read these terms carefully before using the platform. They define the rights and responsibilities of both you and us.

Last Updated: January 2026
Terms & Conditions Key Points

These six areas form the core of 3999bey's Terms & Conditions.

Account Eligibility

Only Bangladeshi citizens aged 18 or above may open an account on 3999bey. Each individual is permitted one account only.

Bonus Terms & Conditions

All bonuses and promotional offers are subject to specific wagering requirements. Please read the relevant terms carefully before accepting any bonus.

Deposits & Withdrawals

Instant deposits via Mobile Banking, Nagad, and Rocket. Withdrawal requests are processed within the designated timeframe.

Account Security

Keeping your login credentials confidential is your responsibility. Report any suspicious activity to us immediately.

Prohibited Activities

Fraud, creating multiple accounts, bonus abuse, or any other dishonest activity is strictly prohibited and subject to penalties.

Dispute Resolution

Any dispute or complaint will first be addressed through our customer support team. Mediation is available if further resolution is needed.

1Eligibility & Age Requirement

All 3999bey services are for adults only. You must be 18 years of age or older to open an account on this platform. By registering, you confirm that you meet this age requirement.

3999bey reserves the right to verify a user's age at any time. Failure to pass verification, or providing false information, will result in immediate account closure and possible forfeiture of deposited funds.

Important: Assisting any minor in accessing this platform is strictly prohibited. Parents and guardians are advised to enable parental controls on their devices.

2Account Register

Registration at 3999bey requires accurate and complete information. Providing false or fabricated details may result in account termination. Only one account per person is permitted.

  • Providing your real name, address, and mobile number is mandatory.
  • Multiple accounts on the same device, IP address, or payment method are not permitted.
  • After registration, you may be asked to submit identity verification documents.
  • It is your responsibility to keep your account password secure and not share it with any third party.
  • Opening an account in someone else's name or identity is strictly prohibited.

As part of the verification process, you may be asked to submit a copy of your national ID card or passport. This is done solely for your security.

3Deposits & Payments

3999bey currently supports deposits via Mobile Banking, Nagad, and Rocket. Deposits are credited to your gaming balance instantly. The minimum deposit amount is BDT 100.

3999bey only accepts registered payment methods. All transactions must be made from a mobile wallet registered in the account holder's own name. Use of third-party payment methods is strictly prohibited.

3999bey does not charge any transaction fees. However, your mobile wallet provider may apply their own charges in accordance with their own policies.

4Withdrawal Policy

Your account must be fully verified before submitting a withdrawal request. The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 12 to 48 hours.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Wagering requirements must be met before withdrawing bonus winnings.
  • Withdrawals may be temporarily suspended if suspicious activity is detected.
  • A daily maximum withdrawal limit applies; contact customer support for details.

3999bey may request additional verification documents for any withdrawal. This is part of our anti-money laundering policy.

5Bonuses & Promotions

3999bey regularly offers various bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming.

  • The welcome bonus is available on your first deposit only.
  • Bonus withdrawals typically require meeting a wagering requirement of 15x to 30x.
  • Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
  • 3999bey reserves the right to modify or cancel any bonus offer at any time.
  • Any misuse or fraudulent use of bonuses will result in forfeiture of the bonus and associated winnings.

Separate terms apply to referral bonuses, cashback, and tournament prizes. Please read the details listed alongside each offer.

6Gaming Rules

All games at 3999bey operate on internationally certified RNG technology. Game outcomes are entirely random and cannot be manipulated by any party.

In live games, the live dealer's decision is final. If a round is incomplete due to a technical error, 3999bey reserves the right to refund the bet for that round. In the event of a disconnection during gameplay, bets are settled based on the state of the game at the time of disconnection.

Any dispute regarding a game outcome must be raised with customer support within 48 hours. Complaints submitted after this period will not be accepted.

7Prohibited Activities

The following activities are strictly prohibited on the 3999bey platform and will result in immediate action if detected:

  • Creating multiple accounts or using another person's account.
  • Fraudulent exploitation of the bonus system (bonus hunting).
  • Playing games using software, bots, or automated systems.
  • Using the platform for money laundering or any other illegal purpose.
  • Intentionally exploiting technical vulnerabilities or glitches on the platform.
  • Harassing or abusing other users.

If any such activity is detected, the account will be permanently closed, all balances may be forfeited, and legal action may be taken if necessary.

8Account Suspension & Closure

3999bey reserves the right to temporarily or permanently close any account under the following circumstances:

  • If evidence of a terms violation is found.
  • Failure to cooperate with the verification process.
  • Extended inactivity (generally 12 months) on the account.
  • Upon requesting self-exclusion.

You may request to close your own account at any time. Prior to closure, you will be given the opportunity to withdraw any legitimately earned balance.

9Privacy & Data Protection

3999bey takes your personal information seriously. We only collect data that is necessary to provide our services. Your information is never sold to third parties.

For our full data protection policy, please visit Privacy Policy Read the page. By registering, you also agree to our Privacy Policy.

10Responsible Gaming

3999bey places responsible gaming at the top of its priorities. Gaming is for entertainment — it should never be seen as a source of income. We encourage you to play in a healthy, balanced way.

  • Set weekly or monthly spending limits.
  • If you feel you may have a gaming addiction, please use the self-exclusion option.
  • Seek professional help if needed.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11Limitation of Liability

3999bey is not liable for losses arising from technical errors, third-party service disruptions, or unforeseen circumstances. We always strive to maintain uninterrupted service, but 100% uptime cannot be guaranteed.

3999bey is not responsible for internet connectivity issues, device problems, or delays caused by third-party payment gateways. Our customer support team is always ready to assist with any such issues.

12Changes to Terms

3999bey reserves the right to update these Terms & Conditions at any time. Registered users will be notified of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

Check this page regularly. The "Last Updated" date at the top of the page will tell you when the Terms & Conditions were last changed.

13Contact & Support

If you have any questions about these Terms & Conditions, please contact our customer support team. We are available 24/7 to assist you.

Live Chat
Average response time is just 3 minutes. 24/7 support available.
Email Support
[email protected] — responses are typically provided within 24 hours.
General FAQ

The most frequently asked questions about our Terms & Conditions.

Yes, 3999bey reserves the right to verify your age at any time. A copy of your national ID card or passport may be requested at registration or before withdrawal. Accounts for users under 18 are not permitted.

No. To withdraw bonus winnings, you must first meet the applicable wagering requirements. However, your own deposited funds can generally be withdrawn at any time, unless an active bonus is applied to your account.

No. 3999bey never sells your personal information to third parties. Limited data may be shared only for payment processing and legal compliance purposes. Full details are available in our Privacy Policy.

If an account is closed due to a terms violation, the balance may be forfeited. However, if an account is closed voluntarily or for responsible gaming reasons, any legitimately earned balance will be available for withdrawal.

For significant changes, you will be notified via your registered mobile number or an in-app notification. You can also check the "Last Updated" date at the top of this page to see when the terms were last revised. We recommend visiting this page regularly.
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